Return Policy | Hassle‑Free Returns at Store.iSupplyUSA.com
↩️ Returns Made Easy
We want you to shop with confidence. Most items can be returned within 30 days of delivery if they are unused, in original packaging, and in resalable condition.
How to Start a Return
- Contact Us – Request a return authorization via email or through your account dashboard.
- Prepare Your Package – Repack the item securely with all original parts, accessories, and documentation.
- Ship It Back – Follow the instructions provided by our team. We’ll notify you once your return is received and inspected.
Refunds
- Refunds are issued to your original payment method.
- Please allow 3–5 business days after we receive your return for processing.
- Original shipping costs are non‑refundable unless the return is due to our error.
Non‑Returnable Items
We cannot accept returns for:
- Opened or used items
- Custom or special‑order products
- Items returned after 30 days without prior approval
⚠️ Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 7 days of delivery with your order number and a photo of the issue. We’ll send a replacement or issue a refund promptly.
Exchanges
We do not offer direct exchanges. If you need a different item, please return your original item and place a new order.
❓ Questions?
Our customer service team is here to help anytime.