Shipping & Handling
Shipping & Handling Policy
At iSupplyUSA, we provide fast, reliable shipping designed for eCommerce sellers, warehouses, and fulfillment teams nationwide.
Handling Time
All orders are processed within 1 business day. Orders placed before our daily cutoff often ship the same day.
Shipping Methods & Transit Times
- Standard Ground Shipping (Free): 2–5 business days
- Tracking information is emailed automatically once your order ships.
Shipping Costs
Most orders ship free within the continental United States. Oversized or freight shipments may incur additional charges.
Order Tracking
You will receive a tracking number by email once your order has shipped.
Damaged or Incorrect Shipments
If your order arrives damaged or incorrect, contact us within 7 days with your order number and a photo of the issue. We will quickly resolve it.
Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for delays caused by incorrect or incomplete addresses.
Shipping Restrictions
- We ship only within the United States.
- Oversized items cannot be shipped to P.O. Boxes.
Questions?
Our customer service team is here to help with any shipping or delivery concerns.